1. Information We Collect

We collect information you provide directly to us, such as when you create an account, upload logs, or contact us for support. This includes:

  • Account information (name, email, company)
  • Log data you upload for analysis
  • Usage data and analytics
  • Communication preferences

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process and analyze your log data
  • Send you technical notices and support messages
  • Respond to your comments and questions

3. Data Security

We take the security of your data seriously. All data is encrypted in transit and at rest using industry-standard encryption. We are SOC 2 Type II compliant and undergo regular security audits.

4. Data Retention

We retain your log data according to your subscription plan's retention period. You can delete your data at any time through your account settings.

5. Your Rights

You have the right to access, correct, or delete your personal information. Contact us at privacy@logstory.tech for any privacy-related requests.

6. Contact Us

If you have any questions about this Privacy Policy, please contact us at privacy@logstory.tech.