Terms of Service

1. Acceptance of Terms

By accessing or using Log Story, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our service.

2. Description of Service

Log Story provides log analysis and visualization services that transform complex system logs into human-readable timelines and root-cause explanations.

3. User Accounts

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must notify us immediately of any unauthorized use.

4. Acceptable Use

You agree not to:

• Use the service for any illegal purpose
• Upload malicious content or malware
• Attempt to gain unauthorized access to our systems
• Interfere with or disrupt the service
• Resell or redistribute the service without permission

5. Intellectual Property

You retain ownership of your log data. Log Story retains all rights to the service, including our AI models, algorithms, and user interface.

6. Payment Terms

Paid subscriptions are billed in advance on a monthly or annual basis. Refunds are available within 14 days of purchase for annual plans.

7. Limitation of Liability

Log Story shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of the service.

8. Changes to Terms

We may update these terms from time to time. We will notify you of any material changes via email or through the service.

9. Contact

For questions about these Terms, contact us at legal@logstory.tech.